Frequently Asked Questions (FAQ)
If you’re already giving or given to Daystar in the past and have an email address on file with us then registering with the new Partner Center is easy. [If you don’t have an email on your file with us then call this number 1-800-329-0029 to add your email to your account]. Just follow these steps:
- From daystar.com click “Give Online” and choose “Create Account.”
- Enter the preferred email address we have on file as your username and create a password.
- After submitting, you'll receive an email to confirm your address.
- Once your email is verified, you'll be redirected to log in and access your personalized dashboard.
- Click on "Give Online" on the ministry’s website
- Select the ministry you'd like to support
- Set the donation to recur monthly, if desired. Ensure the monthly option is selected.
- Choose your donation amount
- Enter your payment details (credit card, debit card, or bank info)
- Submit your donation
- Receive a confirmation alert once the transaction is successful
- Click on "Give Online" on the ministry’s website
- Select the ministry you'd like to support
- Choose your donation amount
- Set the donation to One-Time
- Enter your payment details (credit card, debit card, or bank info)
- Submit your donation
- Receive a confirmation alert once the transaction is successful.
After making your donation, be sure to register on our website to stay updated and manage your contributions. Once you're registered, your personal dashboard will give you full access to your Giving History, where you can track your donations and confirm that your transaction went through successfully. You will also receive an email to confirm your transaction.
If you've made a donation using EFT (Electronic Funds Transfer), the transaction will be initiated immediately. However, your Giving History may initially show a status like "Awaiting Payment" while the payment is being confirmed. Once your donation is fully received and processed through our systems, your Giving History will update automatically to reflect the completed transaction.
Yes! After completing the registration process, you can log in to your personal dashboard. From there, you'll be able to update your profile details — including your email address, mailing address, and phone number — anytime you need.
To set up a donation for just 12 months, follow these steps:
- Go to the Giving Page and select “Set up a new donation.”
- Choose your preferred ministry, donation frequency, and amount.
- Check the box labeled “Set a fixed number of installments.”
- Enter 12 as the number of installments to ensure your donation runs for one year only.
Once completed, your donation will automatically stop after 12 months.
While setting up your donation on the Giving Page, follow these steps:
- Select your ministry of choice, donation amount, and frequency.
- Check the box labeled: “Would you like to submit a prayer?”
- Choose a prayer category and enter your prayer request.
Your request will be received by the Daystar Prayer Team, who will faithfully lift your needs in prayer.
On the Giving Page, after selecting your ministry of choice, donation amount, and frequency, simply check the box labeled: “Do not send gift products for this donation.”
This ensures that your contribution goes entirely toward supporting the ministry—without any accompanying gift.
If you haven’t opened the verification email yet, don’t worry—you can still validate it as long as it's within the 2-day window from when it was sent. After that, the link will expire.
However, if it’s already past that timeframe, a DPC admin can resend the verification email for you.
This ensures that your contribution goes entirely toward supporting the ministry—without any accompanying gift.
Yes, partners can request to have their account deleted from the Daystar Partner Center. To do so, they can contact Partner Services by calling 877-805-2132 or emailing support@daystar.com.
Yes, any changes made in the Daystar Partner Center (DPC) will automatically be reflected in the Daystar account database. Please note that your Login Email Address is considered your preferred email based on your selection. Additionally, you can update other associated email addresses by visiting the "My Account" page.
Please check your spam or other folders to ensure it didn’t get misdirected. Also, make sure you’re checking the preferred email inbox you previously selected for receiving messages.
If you’re still having trouble, feel free to contact us by phone at 1-800-329-0029 or email us at support@daystar.com—we’re happy to help!
Unfortunately, anonymous donations aren’t available through our online platform. You’ll be required to provide your first and last name, along with a valid email address to proceed. Additionally, payment information—such as credit card or EFT details—is necessary to complete the transaction.
To add a family member or spouse to your DPC account, please call us at 1-800-329-0029 or email support@daystar.com. Our team will be happy to assist you with the update.
